Privacy

Multi Crystal Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Site.

PERSONAL INFORMATION WE COLLECT

Collection of Personal Data. For the purpose of carrying on the Company’s business, you may be requested to provide your Personal Data when you visit our Site, when you submit any comments or feedback to us or when you are required to verify your identity with us. The Personal Data that you may be requested to provide us includes but not limited to, inter alia, your name, contact telephone no., email address, correspondence address, gender and payment details.

Sharing of Information

We do not sell or otherwise disclose personal information about our customers, except as described below. We will limit access to your personal data to those employees, agent, contractors and other third party providers who have a business need to know and solely for the purposes described in this Privacy Policy. We will use the information we collect for various purposes:

  • To complete your purchase transactions;
  • To respond to your requests and enquiries;
  • To provide the services you request;
  • To keep you informed about the status of your orders;
  • To notify you of new or additional products, services and promotions that might be of interest to you;
  • To provide other information concerning products you have purchased;
  • To communicate with you by email, telephone, text message or other means.

We may also share the information collected from or about you with:

Our affiliates: We may share your information with our subsidiaries and affiliated companies for internal reasons, primarily for business and operational purposes.

Third Party Service Providers: We may share your information with third party service providers that provide business, professional or technical support functions on our behalf. This includes but may not be limited to, service providers that host or operate the Site; payment processors; analyze data; provide customer service; postal or delivery services.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful request for Information we receive, or to otherwise protect our rights.

Security

Data Security is our top priority. All Personal Data provided by you will be properly stored in our database system and can only be accessed by authorized persons. We strive to ensure your Personal Data will be protected from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We maintain our commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your Personal Data.

However, due to the inherent nature of the Internet as an open global communication vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others i.e. hackers. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have any questions regarding this Policy, please contact us by email at [email protected]